Job Description: As an entry level Line Services Representative at Hollingshead Aviation you will be the front line of providing exceptional customer service to our clients. In this role you will work as part of a team and with direct supervision while performing the following responsibilities:
Greets employees, customers, vendors, visitors, and the general public and serves as company liaison in promoting a professional and positive company image.
Communicates with our guests to understand and exceed their needs, i.e., fuel, ground transportation, baggage handling, etc.
Monitors flight tracking software for inbound aircraft. Marshals all incoming and outgoing aircraft.
Positioning and towing of aircraft
Preparing aircraft for flight
Services fuel and oil
Assist crew and passengers with luggage, transport and special requests
Connect ground support equipment for air conditioning, heating and power
Supply, clean and service galley
Clean and maintains lavatories
Calculate and record fuel usage and sales and complete necessary paperwork for proper billing and inventory accounting
Provide shuttle service to airport, hotels and restaurants
Monitor ramp and facility for safety, security, and compliance with regulations
Provide exterior and interior cleaning of company and transient aircraft. Assists with maintaining and cleanliness of facility and vehicles.
Other duties as assigned